Job Description
Dynamics Payments is a proven provider of innovative technology solutions and services that manage, support, and speed electronic transactions processing for merchants, corporations, financial institutions and government agencies. As one of the leading companies in payments processing, software development and integrations in Puerto Rico, USA, Dominican Republic, Virgin Islands and Jamaica. Dynamics Payments combines industry-leading expertise with many years of experience in the technology and information processing fields.
The Customer Success Representative is responsible for delivering a white glove experience and overall positive experience to our business clients. This role will own most of the aspects of the customer success standpoint - including, but not limited to, initial after-boarding and training, continual education of the financial tools provided, giving support by resolving issues related to account set-up, financial inquiries, bank account reconciliations, merchant account maintenance, hardware and software troubleshooting diagnosis and everyday use of the platform, in addition to rapidly understanding each client's business needs.
Job Location:
On site. San Juan, Puerto Rico. This position isn't remote
Primary Responsibilities:
Required Skills:
Experience:
Required Qualifications:
Dynamics Payments LLC, is proud to be an Equal Opportunity Workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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