Job Description
Salary: $165,000-195,000
About Flintfox:
Flintfox helps you find magic in the margins, giving you enterprise pricing powers so you can analyze, act and automate at speed. We make your pricing, promotion, rebate and revenue management work for you.
Unravelling real-time transactional data can seem an impossible task with today's tech stack.
Our intelligent pricing platform untangles this complexity, uncovering actionable intel and unlocking incremental value - providing you with fast and accurate pricing to improve margin and profit on every product. It gives you the competitive edge you need to drive your profits and thrive on a global stage.
Trusted by 225,000 users worldwide, we power more than 12 million transactions every day. As a Gold Certified Microsoft Partner, we natively integrate with Dynamics 365, or can plug into any ERP.
Our Vision:
Digital Transformation and Intelligent Pricing Simplified
Our Values:
Customer: We listen and put the customer first
Impact: We deliver results for our customers, partners, and us
Innovate: We invent to reduce complexity
Collaborate: We are better together
Inclusive: We treat each other as we like to be treated
Job Summary
We are seeking a highly skilled and experienced Global Support Services Director to join our team. The successful candidate will be responsible for transforming our current support services into a cohesive, global support organization. This role demands a process-driven individual who values service delivery management, issue and incident management, and is adept at using KPIs and metrics to drive performance and improvement. The role is global, and will require some flexibility around time zones. The Support Services Director will report directly to the Chief Service Delivery Officer and be a key member of the Services leadership team, working alongside the regional Professional Services Directors.
Key Responsibilities
Qualifications and Experience
Desired Skills
Benefits:
Flintfox is an equal opportunity employer committed to diversity in the workplace. Offers may be subject to satisfactory security clearance.
For more information about what it’s like to work at Flintfox check out our website
Please note you must be legally entitled to work in the USA to be considered for the role.
**Recruitment Agencies - thank you for thinking of us; however, we do endeavor to fill our opportunities through direct channels wherever possible**
remote work
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