Lead Technical Program Manager - Remote, US at Navient in Boise, Idaho, United States Job Description Earnest's mission is to make higher education accessible and affordable for everyone. We empower past, present, and soon-to-be students to maximize their financial futures through thoughtful guidance and impactful products. We build tools that help people feel in control of their financial future, including: + Private student loans - low rates, people-first service, and flexible payments. + Student loan refinancing - break free from high interest rates or monthly payments. + Scholarships - access to thousands of scholarships to help students pay less. The Lead Technical Program Manager position will report to Director of PMO. As the Lead Technical Program Manager, you will: + Create Program Plans that are aligned to company OKRs and built off of data coming from product roadmaps, Jira, and any other sources where there are dates/milestones. + Track program status, resolve impediments, manage risks and issues, and assist with backlog creation. + Collaborate with Program Sponsor to ensure sound decision making and goal setting. + Conduct post-program reviews to identify areas for improvement and facilitate productive meetings. + Typically work on programs with team sizes of 10 to 30, multiple business stakeholders, and significant new technologies or delivery approaches. Your Impact: + Work closely with Leadership to build a comprehensive, top-down, high-level plan aligned to the goals and objectives of the Lending Pillar. + Partner with the Engineering Managers, Product Managers, and Design Leads to help drive Programs as well as to help resolve impediments, provide coaching where needed, and manage risks and issues. + Create a culture of 'inspect and adapt' within the PMO team by identifying areas of improvement . About You: + 5+ years of professional experience and 3 years managing mid to large-size projects. + Strong analytical and change management skills, as well as mastery of project management methodologies. + Excellent communication, time management, and organization skills. + Demonstrated ability to build constructive relationships with team members and stakeholders, negotiate and gain commitment, and practice empathy. Even Better: + Fintech industry experience. + PMP, CSM, CSPO or other Agile Certification. About Us: What makes an 'Earnie' culture: + Drivers - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of owne To view full details and how to apply, please login or create a Job Seeker account
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