Job Description
Salary: $17.50 Hourly
Location : Boise City Hall, ID
Job Type: Full Time Regular
Job Number: 23 -06407
Department: Code Enforcement
Opening Date: 10/03/2023
Closing Date: 7/23/2024 12:00 PM Mountain
Summary Statement Parking Compliance Officer facilitates compliance with city and state laws and ordinances regarding vehicle parking within Boise city limits. Patrols assigned areas, issues warnings and citations, responds to complaints, marks abandoned vehicles for impound, arranges for vehicles to be towed, and provides information to the public. This position works under general supervision.
Essential Functions - Patrols a designated area of downtown Boise on foot or by bicycle to issue citations for violations of parking rules. Check electronic meters, time zones, and parking spaces designated for handicap placards. Enters information into handheld ticket writers. Takes photos of violations considered hazardous in nature to properly document. Testifies in court regarding contested citations.
- Conducts inspections of tow companies the City of Boise has on rotation for appropriate safety equipment. Performs VIN inspections of vehicles that have been towed.
- Marks vehicles for impound. Conducts follow-up and has vehicle towed if not removed from city streets and/or other public rights of way. Makes a good faith effort to contact the owners of abandoned vehicles. Provides information and interacts with the public in potentially uncomfortable circumstances.
- Meets with the public and acts as a community liaison. Gives directions, talks with merchants, answers questions about parking laws, and provides general information. Prepares kit bags and ticket machines for patrol. Performs office duties such as filing, checking e-mail, and downloading photos and ticket information.
- Initiates request to tow scofflaw vehicles. Inspects meters and equipment for damage/vandalism and reports to supervisor as required. Observes, assesses, and reports various hazardous conditions, suspicious vehicles, and traffic issues. Assists police officers at accident scenes and with other police matters ranging from a lost child to various criminal issues. Trains new employees.
- Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements Required Knowledge, Experience, And Training High School Diploma or equivalent.
Knowledge of: - city parking rules, codes, and regulations
- downtown Boise parking grids and meter locations
- parking meter maintenance; general customer service techniques
- computer usage including related software
- cell phone and digital camera usage. Ability to:
- learn the geography of the enforcement area
- use good judgment in knowing when to act independently or involve a supervisor
- maintain composure and professionalism when working with individuals who may be hostile, angry, or emotional
- perform accurate data entry
- interpret and explain policies, procedures, and laws
- communicate effectively in the English language at a level necessary for efficient job performance
- perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation. Individuals must be capable of operating vehicles safely and have an acceptable driving record. Preferred Knowledge, Experience, And Training
Six months of customer service experience. Knowledge of conflict resolution techniques. Licensing And Other Requirements
Valid state-issued driver's license.
Special Requirements Applicants must be able to pass:
City of Boise background check processes which include a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
Working Conditions The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Efforts While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and occasionally lifting/carrying up to 50 pounds. Also, the employee frequently pushes/pulls up to 10 pounds and rarely pushes/pulls up to 50 pounds. The noise level is frequently very loud and rarely moderate. Work includes the sensory ability to talk, hear, and touch. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity. Additional physical efforts include bicycling and walking in all weather conditions including snow and rain. a typical day can be a bicycle ride of ten to twenty miles.
Working Environment The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, wet and humid conditions, and areas of dust, odors, mist and gases or other airborne matter. Employees will also drive a vehicle as part of this position. Walks and bicycles in downtown Boise along with vehicle traffic, pedestrians, and cyclists. Must be aware of safety around crosswalks, alleys, and in various weather conditions including darkness.
This position works: enforces parking regulations in Boise Parks during special events.
Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.
Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.
Healthcare:
- ZERO premium medical coverage option for you and your family
- Low-cost dental and vision options.
- Post-employment health savings account.
Retirement and Investment Plans:
- PERSI retirement benefits
- 401(k) or 457b pre-tax investment options with employer match.
- 457b Roth after-tax investment options with no match
WellBeing Program:
- Up to $500 cash per year for participants.
- Alternative transportation incentives.
Paid Leave - City employees receive generous paid leave:
- 10 hours of vacation per month, and this increases the longer you stay with the City
- 12 paid holidays every year
- 8 hours of sick leave per month
- 10 weeks Parental Leave
Life & Long Term Disability:
- Basic Life insurance at no cost to you
- Long Term Disability insurance at no cost to you
Other optional benefits:
- Pre-tax Flexible Spending Accounts
- Supplemental Life Insurance
- Supplemental Disability Insurance
- Tuition reimbursement
- Free local bus pass
- Corporate discount programs
- AFLAC
- Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
Please visit our website for further details
01
Do you possess a valid state-issued driver's license?
02
Do you have a high school diploma or GED?
Required Question
Job Tags
Hourly pay, Holiday work, Full time, Temporary work, Local area, Outdoor, Flexible hours,