Senior Food Technologist, Technical Service Job at Ingredion, White Marsh, MD

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  • Ingredion
  • White Marsh, MD

Job Description

The Senior Technologist, Technical Service will directly support our Distributor accounts and the implementation of a Distributor strategy. The Senior Technologist will develop solutions across all food application areas (Bakery, Dairy, Savory, etc). Activities will include leading customers projects, preparing customer meetings & trainings, ongoing customer support/troubleshooting, bench top analysis, as well as food pilot plant activities. The Senior Technologist will have responsibility for establishing and maintaining working relationships with technical individuals at customer accounts. This role will work closely with Sales, Marketing, and Applications teams to promote functional, value-added ingredients and solutions to meet customer needs.

Core Responsibilities:

  • Supporting assigned accounts and leading customer projects with these accounts
  • Supporting implementation of Ingredion’s distributor strategy
  • Understanding the strategy of customers and how it translates into their technical needs. Identifying how customers can improve and expand their product offerings using Ingredion’s technical solutions. Applying this knowledge to build value for customers
  • Providing technical support to customers for a broad range of food applications. Applying product and application knowledge to identify customer solutions. Executing well-defined experiments and procedures to prepare food prototypes
  • Utilizing a range of analytical tools to support customers
  • Conducting pilot and production scale trials in our Food Pilot Plant and at customers’ facilities
  • Building open and collaborative relationships with customers and Ingredion’s Sales, Marketing, Quality, and Applications teams
  • Utilizing project management skills to deliver projects on time and prioritize work according to shifting customer needs

Qualified candidates willhave:

  • M.S./B.S in Food Science/ Food Engineering/ Chemical Engineering with 3 to 5 years of relevant industry experience
  • Prior customer experience and working with technical information (i.e. food formulations, food processing specifications, pilot plant procedures, etc.)
  • Customer focused mindset, proven people skills, self-motivation and focus on results
  • Excellent communication skills; ability to present to large or senior audiences
  • Problem-solving skills and experience dealing with ambiguity
  • Demonstrated experience with hands-on food concept development formulation using culinary, laboratory and/or pilot plant equipment
  • Knowledge of common food applications/ processes, food ingredient functionality and ingredient interactions
  • Ability to travel ~30% domestically.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability-mental or physical-marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:
Yes, Within Country

Pay Range:
$78,700.00-$104,966.67 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

Job Tags

Full time, Relocation, Shift work,

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