Description:
Client is seeking a Senior Systems Engineer with security experience to join their team. This role will serve as the technical lead and strategist for the IT End User Computing Team. The Senior Systems Engineer will serve as the technical system owner for these platforms as well as others related to productivity, messaging, collaboration, and workplace services. The successful candidate will also play a hands-on role with technical escalations and will often interact with vendor support and consultants on behalf of the team.
RESPONSIBILITIES :
+ Deploy CrowdStrike to workstations and servers
+ Asset management. Leverage existing solution or create manual list. CrowdStrike may be used to provide discovery.
+ Enable logging network and server / Configure forwarding to (client’s) SOC (Hunters and Cribbl)
+ Configure PA Prisma firewalls for AWS
+ Use CrowdStrike data / asset inventory for VM management and patching
+ Documentation and training
+ Support during rollouts.
+ Configuration of MFA for email , external systems using Okta.
Serve as the technical system owner for Endpoint Management platform and the Microsoft 365 platform (including Office Apps, Exchange, SharePoint, OneDrive, and Teams).
Test and evaluate Beta/Preview offerings to determine fit for use. Promote adoption of relevant capabilities and features within Microsoft 365 (e.g. SharePoint, Teams, Productivity Apps, etc.).
Develop a multi-year roadmap for endpoint management platforms and productivity solutions.
Design, plan, configure, document, deploy, and support new messaging, secure file collaboration, video conferencing, productivity solutions, and endpoint management automation.
Assess endpoint security solutions, improve vulnerability management, and assist with incident response.
Configure and deploy conditional access policies, configuration profiles, remediations, scripts, and software packages to properly manage endpoint devices.
Serve as the technical escalation point for the End User Computing Team in support of endpoint systems and platforms including Laptops, Mobile Devices, Lab PCs, Microsoft Teams Rooms Yealink A/V, Multi-Function Printers, and related tools. Investigate problems and implement changes as needed.
Leverage the Power Platform to develop no/low-code applications to automate routine processes.
Maintain the end-user and lab computing environments to stay current with patching and policy compliance, assessing reports, and implementing remediations.
Maintain the tools and processes required for productive and secure collaboration with external parties.
Responsible for producing asset management inventories, compliance reports, project documentation, and system architecture diagrams using Visio.
Develop and maintain strong relationships with technical system owners across IT and the company.
Contribute documentation to the knowledge management process for both end user articles and technical instructions for IT administrators.
Ensure compliance with internal processes and standards to support compliance with relevant regulations (e.g. GxP, SOX , privacy).
Develop and propose short- and long-term objectives and project plans for the function in accordance with overall Company strategies and plans.
Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics and ensure policies are understood and followed by direct reports, if any.
Provide 24×7 support as needed for emergency situations and planned maintenance activities.
Other duties as assigned.
Skills:
Microsoft, Sharepoint, Windows, CrowdStrike, Active directory, Office 365, Server administration, endpoint management, Vulnerability scanning
Top Skills Details:
Microsoft,Sharepoint,Azure,Active directory,Office 365,Sharepoint online
Additional Skills & Qualifications:
Minimum undergraduate degree in Computer Science or related discipline and at least 10 years of progressive information technology experience. Microsoft, ITIL , and associated IT certifications are a plus.
Experience in highly regulated industries requiring proficiency working through audit, process, and compliance requirements is preferred. Experience with computer system validation to support a commercial organization in the life sciences industries is preferred.
Deep technical experience with Windows 10/11/Server OS, AD, GPO , Azure AD/Entra ID, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive etc.), SCCM / ECM , , Teams Rooms, Print Services, VDI , mobile devices, laboratory computers, and endpoint security (Crowdstrike).
Experience with email security technologies and protocols such as Microsoft Defender, KnowBe4, SMTP , SPF , DKIM , DMARC , TLS , S/ MIME , email encryption, and digital signatures.
Understanding of TCP /IP, DNS , DHCP , VPN , and other networking concepts.
Experience with programming languages, PowerShell, Python, Graph API , and the Power Platform.
Demonstrated ability to serve as the technical lead and key contributor for cross-functional projects. Successful track record in balancing several objectives simultaneously against a multi-year roadmap.
Strong experience in IT operations including ITIL / ITSM processes, with specific emphasis on Major Incident Management, Problem Management, and Change Management.
Effective problem solving, with an emphasis on diagnosing and resolving root causes, and on building and supporting robust solutions. Experience operating as a technical escalation point for Service Desk MSPs.
Excellent written and verbal communication skills with the ability to explain highly technical information in a concise and effective manner to an audience of varying technical aptitude.
Strong interpersonal skills and a customer service mindset. Proactive in anticipating user pain points, extracting business requir
Experience Level:
Expert Level
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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